Reference

Terms and Conditions That Govern Your 8mbats Account

Opening an account on 8mbats means you agree to these terms — they set out how your account works, what we expect from you, and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh region dependentWallet rules includedContact rights explained
8mbats Terms and Conditions That Govern Your 8mbats Account
HOW WE HANDLE ACCOUNTS

Account Security and Your Rights Under These Terms

Account Security Your account is protected with OTP verification at login. We do not store raw wallet credentials — bKash, Nagad, and Rocket transactions go through their own secure channels, and we only receive a confirmation reference on our end.
Data Retention We keep account and transaction records for as long as required by the applicable rules for the region your account is registered in. You can request a summary of what we hold by contacting support through your account.
Requesting Changes To update your registered details — mobile number, wallet account, or contact email — raise a request through live chat or email. Changes to wallet details go through an additional identity check before they take effect.
Account Closure You can close your account at any time by contacting support. Any pending balance is returned to the wallet method on record after the standard verification step clears. We do not charge a fee for closure.
REACH OUR TEAM

How to Contact Us About These Terms

Live Chat Reach the support team through the live chat option in your account dashboard. It is the quickest path for questions about wallet transactions, account blocks, or term clarifications.
Email Support For written records of your query — especially useful for disputes or formal account requests — send an email through the contact address shown in your account settings panel.
Account Help Centre The Help Centre in your account covers common questions about bKash, Nagad, and Rocket transactions, withdrawal verification steps, and what to do if account access is restricted.

Common Questions About These Terms

Access depends on your local law and eligible region. These terms govern how your account works on our side — but whether you can legally access the lobby is a question of your local rules, not ours.

Withdrawals go to the wallet used for the original deposit where that is possible. Switching wallet methods requires an identity verification step first — contact support to start that process before withdrawing.

No. Your account is personal and the wallet attached must be registered in your own name. Shared accounts or third-party wallet links are flagged during the verification process and can result in the account being suspended.

Your account dashboard shows a full transaction history including bKash, Nagad, and Rocket deposits and withdrawals. For a formal record, contact support via email and we will send a summary to your registered address.

We post the updated terms here with the date they take effect. If you keep using your account after that date, that counts as acceptance of the revised version. Check this page when you see a notification in your account.

Contact support through live chat or email to start the closure process. Your remaining balance returns to the wallet on record after identity verification clears — no closure fee applies on our end.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.